Terms & Conditions

Article 1
These Terms and conditions are made for the guests of Le Domaine du Meunier in Mortagne sur Gironde. The owners will make sure to give you a warm welcome, it is their aim to tell you all about the area and offer you a memorable stay.

Article 2 – Check-in and check-out
Guests are welcome to check in to their accommodation between 4pm and 7:00pm on the day of arrival. Late arrivals can be accommodated by prior arrangement. Guests are required to check out by no later than 11am on the day of departure.

Article 3 - Booking
A deposit (25% of the total rent) is payable at the signing of the contract. The balance of the rent is payable after the stay. Prices are per room per night and include bedlinen and cleaning. Tourist tax is not included (from 0,80 to 1,20 € per adult per night).

Article 4 - Cancellation
a) In the unlikely event of the booking being cancelled or curtailed the client needs inform the owner in writing or by e-mail. If the date of cancellation is more then 10 days in advance of the arrival date, the owner will do his best to re-let and if successful refund all money. If the date of cancellation is less then 10 days before the start of the rental period, the client can be asked to pay the total rental costs.
b) If the client decides to leave earlier than planned, he needs to pay the whole amount of the original booking.
c) If the owner needs to cancel the rental for a specific reason, the client will be informed in writing or by email and will be refunded all the money paid.

Article 5 - Responsability
By placing the booking you are accepting full responsibility. The client agrees to be a considerate client, to take good care of the property and to leave it in a good condition at the end of the rental period. The client also agrees not to act in any way, which would cause disturbance to the residents in neighbouring properties. The owner accepts absolutely no liability for accidents howsoever caused as a result of using the natural pool or the surrounding area. The client remains responsible for the safety of those using the pool at all times. By placing the booking you are accepting full responsibility.  You and your children may use the swimming pool at your own risk. The pools are open between 11 am and 7pm. Great care must be taken at all times when around and using a swimming pool.

Article 6 - Pets
Pets are welcome under certain conditions : they are not allowed on beds, sofa and chairs, so bring your own basket and never leave the pets alone in the room.

Article 7 – Smoking
For the comfort of our guests, Le Domaine du Meunier is a strictly non smoking accommodation establishment.